Published On:December 16 2016
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TechM sets up innovation lab to push digital play.

Tech Mahindra, the country's fifth-largest information technology services and solutions entity, announced the setting up of ‘Makers Lab’, envisaged as a laboratory for innovation within the company. Makers Lab will have 40-50 people, chosen to identify problem areas in its divisions or at the client's end and arrive at solutions. The initiative, it says, was begun a year before, with the official launch recently.

“A year or two back, the discussion, when it came to digital, was on dev-ops and automation. We felt there was much more to be done around IoT (internet of things), augmented reality and visual reality, and other such techs. We started by creating proof of concepts on certain technology and then showcasing it to customers,” said Nikhil Malhotra, head of Makers Lab.

Makers Lab has, in the period since it began, come out with three platforms. These are Entellio, a chatbot-based platform; XRetail, a platform similar to Amazon Go and that uses sensors, artificial intelligence, robotics and augmented reality (AR) for the retail sector; and a platform for internet videos (IVP).

“Among these, we already have some aspect of XRetail being used by a large retail player in Latin America. We also believe in using many of our innovations before we showcase these to customers. We will roll out Entellio within Tech Mahindra for the HR (personnel) department soon. And, the IVP will be taken to the European market,” said Malhotra.


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