"Cyara Opens Global Innovation Centre to Boost Customer Experience Solutions"

Cyara, a US-based leader in Customer Experience (CX) Assurance solutions, has unveiled its new Global Innovation Centre (GIC) in India. The centre will house 200 employees and serve as a hub for accelerating product development and innovation.

The GIC will focus on enhancing Cyara’s AI-led CX transformation platform, which enables enterprises to deliver seamless interactions across various communication channels, including voice, video, digital, and chatbots.

A statement from the company highlighted the strategic importance of the centre in bolstering Cyara’s position in the CX industry, as it continues to develop cutting-edge solutions for businesses seeking to improve their customer interactions.

HBL